Terms and Conditions

The Service

Easyletters provides tools and templates to create letters. By using this website, you agree to the terms below.

Letters and Documents

Customers must not use the service to send content that breaks UK law. Inappropriate or illegal content is not permitted. Easyletters is not liable for letter content. Cancellation after submission may still incur charges.

Debt Management

Easyletters offers tools to support self-managed debt. Use is at your own risk and does not constitute financial advice. If in doubt, seek help from StepChange or Citizens Advice.

Open Ai

We use OpenAI's language generation services to help create personalised letters based on the information you provide. The text you enter may be securely transmitted to OpenAI’s servers for processing. We do not store or share your input or generated letters beyond what is necessary to deliver the service, and we take care to protect your data in line with applicable privacy regulations. By using this feature, you consent to your information being processed by OpenAI for the purpose of generating content.

Notification of Changes

Terms may change at any time and take effect immediately when posted. Users are encouraged to review them regularly.